Terms

What is Terms & Conditions?

All references to "Bravura Gold Resort", "we", "us" and "our" in these terms and conditions are deemed to refer to Bravura Gold Resort. Further information regarding Bravura Gold Resort can be found on www.bravuraresort.com. All references to "you" are deemed to be references to any customer, user or visitor of the website "www.bravuraresort.com".

Acceptance of Terms

Bravura Gold Resort permits the use of this website subject to these terms and conditions. By using this website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this website if you do not agree to the Terms and Conditions. Your use of any accommodation offered by us will also be subject to applicable provisions of the Terms and Conditions. In the event of any conflict between the Terms and Conditions and any other conditions stipulated elsewhere, the Terms and Conditions as contained herein will prevail.

Use of the Website

The contents of this Website, including any content, information, software, icons, text, links, graphics, lay-outs, images, sound clips, trade names, logos, trademarks and service marks are protected by law, including but not limited to copyright and trade mark law, and are owned by or licensed to Bravura Gold Resort.

No license to or right in any of such contents is granted to or conferred upon you. Any unauthorized use, distribution or reproduction of the said contents is prohibited.

By entering this Website, you agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of the Website and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy the pages of the Website or the content contained herein, without the prior written consent from an authorised Bravura Gold Resort representative. You may not use the Website to distribute material which is defamatory, offensive, and unlawful or contains hate speech.

If you are a travel agent or authorised representative of a travel agent using this Website the following applies: Passwords - We have provided you with a unique password so that access to information related to you and/or your principals and transactions can be restricted to only those individuals to whom you provided the password. It is your responsibility to protect the confidentiality of the password. Bravura Gold Resort assumes no liability for any access to information or transactions that are executed with the password provided to you. We strongly recommend that you change the password on a periodic basis and whenever a travel agent leaves your travel agency or you suspect that knowledge of the password is no longer limited to those that you have authorised.

The reservations feature of this Website is provided solely to assist you in determining the availability of travel-related goods and services and to make legitimate reservations. You agree to be financially responsible for all of your use of this Website (as well as for use of your account by others, including without limitation any person under the age of eighteen years of age). You agree that the reservations facilities of this Website shall be used only to make legitimate reservations. You understand that overuse or abuse of the reservation facilities of this Website may result in you being denied access to such Website, at the sole discretion of Bravura Gold Resort.

Because we deal with you in a non-face-to face environment, you herby warrant that:

• All your details as recorded on the Website are true and correct.
• You are legally capable of concluding a transaction on the Website.
• You have read, understand and accepted these terms and conditions.

Bravura Gold Resort will rely on instructions that appear to originate from you even if they come from someone else impersonating you and to act on any instruction purporting to originate from you, unless you notify us of any irregularities. This Website may provide you with the ability to use usernames, passwords, or other codes or devices to gain access to restricted portions of this Website. The content contained in such restricted areas is confidential to Bravura Gold Resort, and is provided to you for your business use only. We reserve the right to prohibit the use of such access where we determine that such use interferes with the Website's operation or results in commercial benefits or other entities to our detriment.

Disclaimer

The Website is provided "as is", without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.

While Bravura Gold Resort takes reasonable measures to ensure that the contents of this Website are accurate and complete, Bravura Gold Resort makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of this Website or as to the accuracy, completeness or reliability of any information on this Website. Bravura Gold Resort reserves the right to make changes, corrections and / or improvements to the information and to the products and programs described in such information, at any time without notice.

Bravura Gold Resort will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and reserves the right to discontinue providing the Website or the service or any part thereof with or without notice to you. Any person who accesses this Website or relies on this Website or on the information contained in this Website does so at his or her own risk.

In addition to the disclaimers contained elsewhere in these Terms and Conditions, Bravura Gold Resort also makes no warranty or representation, whether express or implied, that the information or files available on this Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise or jeopardise the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. Bravura Gold Resort does not accept any responsibility for any errors or omissions on this Website.

Bravura Gold Resort's Best Rate Guarantee

Bravura Gold Resort's Best Rate Guarantee ("Guarantee") ensures that customers receive the best available room rate when making a reservation through the Website.

If you book through the Website and then find a lower publicly available rate within 12 (twelve) hours for the same room, type and dates and same terms and conditions of purchase on any website, or through a travel agency and/or travel management company, we will match and provide you the lower rate, subject to the following:

• The Guarantee does not include rates that have been negotiated by the hotel with corporations, membership rates, government rates, promotional rates or travel agency rates, we will only match rates which are generally available to the public.
• The rate to be matched must also be for the same number of guests on the same dates as the original booking, for the same length of stay.
• The type of room for which the application of the Guarantee is sought must be the same type and quality of room as booked on the Website.
• The Guarantee does not include other website's published rates that "package" travel, entertainment, hotel and/or food components, such as airfare plus hotel stay, hotel stay plus car rental or similar packages.
• Bravura Gold Resort reserves the right to cancel the Guarantee or amend the terms and conditions as set out herein at any time in its sole discretion, without prior notice to you.

Rates

All rates advertised on the Website are exclusive of tourism levies, service charges, credit card fees, taxes and other similar third party charges.

Child Policy

• Where room configuration allows, a maximum of two children aged 12 and under, sharing with adults, stay for free and have free breakfast.
• Children 13 years and older will be charged as an adult.
• Free breakfast for children is subject to adults having breakfast and is not applicable to restaurants within Bravura Gold Resort.

Payment Policy

• Payment for any reservations or other services for which fees may be charged by Bravura Gold Resort shall be payable either on reservation or on departure from the hotel in question or, where applicable, shall be debited to your account after departure.
• The rates payable in respect of the provision by Bravura Gold Resort of any services and/or goods, including but not limited to the provision of accommodation at the hotel, shall be the current applicable rates specified by you. Those rates are available from the hotel itself.
• The guest is obliged to vacate his room and check-out by the time communicated to him by the hotel's management. Failure to do so will render you liable for an additional night's charge unless prior and alternative check-out arrangements have been made with the hotel's management.
• You hereby agree that any reservation made by you via this Website constitutes an electronic transaction as defined in the Electronic Communications and Transactions Act and that a binding agreement has been concluded between you and the hotel of your choice authorizing the hotel to deduct or debit your credit card for payments for services rendered. Your signature shall not be required for authorization purposes.
• GUESTS are required to produce the card used to pay any deposit together with a valid ID prior to check-in at the hotel.

Please Note: During periods of high demand some hotels may require full pre-payment. This would be non-refundable in the event of cancellation. The hotel will contact you should this be a requirement for your reservation.

Cancellation & Refund Policy

• Should you cancel the reservation less than 24 hours from the day of arrival, a cancellation fee of the rate for one night plus any other applicable government taxes or levies will be levied against you. Bravura Gold Resort reserves the right to debit your credit card with a cancellation fee equal to one night's accommodation.
• A no-show is the non-arrival of a guest without notification in writing by fax or email to the hotel. In the case of a no-show, a no-show fee of one night plus any other applicable government taxes or levies will be levied against you.
• GUESTS are required to produce the card used to pay any deposit together with a valid ID prior to check-in at the hotel.